Use RevDex to, Increase visibility and credibility of your review by. Contact them directly! Her own staff spoke to me privately and stated how she isn't respectful and they couldn't believe how disrespectful she has been with other residents of the community. Oh and then two weeks ago as we were getting ready to leave town, I was washing down the back patio and I couldn't get the hose bib to turn off. This organization is not BBB accredited. If Ms. [redacted] will sign the agreement and provide a 30 day notice to vacate to [redacted] within 10 days of this letter, the lease break fee will be waived. Find out more. As previously stated, Broadstone Estates and Alliance have accommodated her requests to the best of our abilities, but to falsely report that payments were made in full and on time is just not possible. Alliance’s portfolio, which includes 500 multifamily properties and nearly 130,000 primarily Class A units across 21 states. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Don't have an account? Due to the rainy weather forecast, I told the resident that repairs would not be completed until 7/17 or 7/18. By all accounts the out of the complex looks fine. Alliance Healthcare 2 The Heights Brooklands Weybridge KT13 0NY UK + 44 (0)1932 870 550 |
At this time, BRIO and Alliance Residential Company have, in good faith, done everything possible to assist this individual. Know exactly why you're a perfect asset to the company and exactly what you'll bring to better the company on the daily. Real estate developer & construction company in Chennai, Alliance Group, also known as Alliance Infrastructure Projects Pvt. Alliance Residential Company Bruce C. Ward - Tracy Brunetti Heartless Greedy B. I realize this was part in our fault but the management was extremely unprofessional, unresponsive and very unhelpful in working with us. This letter is in response to Revdex.com complaint # [redacted] regarding a resident of [redacted]. The resident has been unable to identify the exact source of these issues, so [redacted] is unable to move forward with legal action against any specific resident. This company has ensured me that the builders blue prints match the PDF floorplan, however, if you actually measure the rooms, you find that they are not as large as listed on the PDF. To be honest with you I should've figured this out when they first came in and I saw how quickly the previous head of maintenance left. Alliance Residential, LLC Overview. - The scratches on the doors are caused by use and we have seen them in our new apartment; Exterior repairs were completed to fix the leaking window on 7/17 and I contacted the resident to determine when the maintenance staff could enter her apartment to complete any drywall repairs. I terminated my lease due to the neglect. She said it would be taken care of immediately. Tonight, I called and left another phone message to document another unannounced water shut-off. Business Manager. Every month I see you [redacted] lining out for me what the upkeep and utility costs of the common areas are and as I said there are over 200 apartments in this complex there are that many common areas unless of course they're hiding one so either they have the most expensive utilities and upkeep options chosen for our common areas or someone's making a little extra on the side. font-family: arial, sans-serif;">This message is in reference to Revdex.com complaint # [redacted] regarding a former tenant at Serafina South Mountain. I'm sure as a management company it would be informative to know when one of your properties is falling short of even just average service. I have already placed a call into the actual new owner of the buildings as well as the corporate office of the current property management office to voice my concerns for their lack of skills. I believe this is false advertising. [redacted] did not receive correspondence from Ms. [redacted]’s attorney until 9/8/14. Sign up for free now, Sign up for free to participate on the website. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. The management never even apologize for the length of time that it took for them to fix the problem which eventually caused me to lose a day of pay and overtime hours that I worked because they needed to turn the power off to fix it. Greystar Real Estate Partners has acquired the property management business of Alliance Residential Company, which is the fourth largest apartment manager in the country. Learn More >> Locations. [redacted] was made aware the locking the pool gates was a fire code violation, and immediately removed the locks. All business will get complaints. Research facts about Alliance Residential, our growth, current statistics, our mission statement...to name a few. Then today after leaving the back office to go to the front office to talk with the Manager, "Thomas" (who mysteriously disappeared from the time I drove from the back office to the front office) no all of a sudden he is not returning today? This was not the case, we put in our standard 30 day notice without any mentioning from staff while turning in our notice that it was supposed to be 60 days until nearly two weeks later when we went to turn in our rent for the final month of August. I made [redacted] & Alliance Residential Company aware of the health concerns months prior and have proof of work orders that were requested months in advance. They are not able to change a resident’s payment history as everything is integrated with our system, and they can clearly see that she paid late for months. Box 7308, 3rd Floor, Plot 9 Yusuf Lule Road Kampala, Uganda. For your reference, details of the offer I reviewed appear below.The statements of the manager are not true. We started the process of trying to sell our contract two months ago, have had over 50 people contact me about purchasing our contract, but can not because of the incompetency of this company. Then Patty managed to follow me from the back office to the front office to walk in and tell me that she just got off the phone with Thomas and that he was not going to be returning today and that any of my requests had to be put in writing and turned into their legal department? Complaint / review text: I am pretty much speechless after what these greedy jerks are trying to do! The allegations regarding a maintenance technician attempting to enter Ms. [redacted]’s apartment in the middle of the night on August 12 without authorization are a gross misrepresentation of the actual event. 445 inquiries
and the resident’s problem did not fall under the emergency category. Contact customer care: 1800 120 0300. On Wednesday, I called the office during office hours to request information, and was assured the water would be on again by 6 pm. Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. It is my belief this resident simply wishes to break her lease because of personal issues (and of no fault of the company’s). I got it but they moved that trash can into a position that they can't actually shovel snow in the winter anymore and well it's been hit by car twice. She grew agitated and raised her voice in the presence of my staff and other clients. So I guess it was my job to tell them that they needed me to sign paperwork? The building is well located by the management will find ways to take more money by finding other chargesFor example, they would add fees to guest suite rentals without informing those who had reserved the suitesOn move-out, they forced me to pay for wear and tear on the walls and deep carpet cleaning even though wear and tear is specifically excluded from charges they can make on move out. [redacted] (the manager) that responded to this complaint, stated she worked at the community for a month when we spoke. To Whom It May Concern: At this time, if the resident wishes to break the lease, we must assess the standard fees associated with cancellation. All other places I have lived my rent is as described and laid out in my lease, including I may add this apartment complex until alliance took over. P.O. Step foot… The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. My fiancé called back later that day, when my fiancé called and Heidi answered she said she was sorry the employee before had stated they could not help and offered assistance with our bill. The appointment was scheduled per her request, but was canceled by the resident on 7/11/14 at 1:40 p.m. 3. Then a few minutes later I realized that I still never received this so called "paperwork" that I was suppose to receive last week, so I drove back to the back office. I asked the resident to arrange for a date and time when she would like to reschedule the maintenance. Alliance Hive. Get these money orders here you have to use cashiers checks they prefer you pay it on their website online which they want to charge you at least $1.99 for, no I've never actually looked at any other rental properties website to find out if that's normal charge it could very well be but let's just say I will not pay to pay my rent anymore than I'm already paying to get my rent. This business is not a member of Business Consumer Alliance. I was told my legal options were to file a lawsuit or terminate my lease. Alliance Residential consumer reviews, complaints, customer service. I have never resided in a community that doesn't maintain a sanitary and healthy environment. I was denied access to assess the wet carpet or complete repairs. We apologize that she did not understand paying rent late will incur late fees; however, that is standard practice across every Alliance community. Report Anti Social Behaviour. Ms. [redacted] did not inform [redacted] about her lack of hot water until 8/12/14 when she called the emergency maintenance line at approximately 9:30 p.m. She left no contact information so that maintenance could call her back (the phone number she provided the office with at move in was not updated by Ms. [redacted] when she changed it), and Ms. [redacted] threatened legal action if the service request was not addressed immediately. !” I had to pause for a minute… “D” doesn’t have the authority to resolve a customer service issue that has to wait for his manager???? In a timely matter | Business ManagerBRIO | Alliance Residential company have, in good faith, done possible! Couple of rooms we were able to get a month-to-month lease for three from! She only gave me the name but would not recommend this property to my of! With better customer service charge listed only as previous other for $ 15 she me. This in all our years of traveling with baseball did start to reserved. 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